Last Updated: Dec 2025

At Hydroenergiser Solutions Private Limited ("we," "us," or "our"), we are committed to protecting the privacy of our customers and visitors to our website, www.hydroenergiser.in. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect information that allows us to provide you with our water treatment products and services. This may include:

• Contact Details: Name, email address, phone number, and physical address.

• Business Information: Company name and GST number (for commercial/industrial inquiries).

• Technical Data: IP address, browser type, and usage data collected via cookies when you visit our website.

• Service Information: Details about your water source (e.g., borewell, municipal) to provide customized consultancy or product recommendations.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders for water conditioners and softeners.

• To provide water treatment consultancy services.

• To respond to your inquiries and "Get a Quote" requests.

• To send you updates regarding your maintenance schedules or new product launches.

• To improve our website functionality and user experience.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With trusted partners who assist in delivery, installation, or payment processing (e.g., logistics companies).

• Legal Requirements: If required by law, such as to comply with a subpoena or similar legal process in India.

• Business Transfers: In the event of a merger or sale of company assets, your information may be transferred as a business asset.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

Under the Digital Personal Data Protection Act (DPDPA), you have the right to:

• Request access to the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Withdraw your consent for data processing at any time.

• Request the erasure of your data when it is no longer necessary for the purpose it was collected.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some features of the site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us & Grievance Officer

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Grievance Officer:

Hydroenergiser Solutions Private Limited Address: No. 85/1, 3rd Main Road, Rajajinagar Industrial Town, Bengaluru - 560044, Karnataka, India. Email: hydroenergiser@gmail.com Phone: +91 80 4861 2620